Connect Ox Dot to Wi-Fi
Ox Dot connects to 2.4 GHz Wi-Fi. A network that is available only on 5 GHz will not appear in its network picker.
Connect
- On Ox Dot, open Settings → Wi-Fi → Change.
- Choose your network from the list and enter its password.
- Wait for the screen to show Connected. Ox Dot remembers saved networks and reconnects to them when they are available.
If your router uses one Wi-Fi name for both 2.4 GHz and 5 GHz, choose that name. Ox Dot joins its 2.4 GHz band automatically when the router offers one.
Your network is not listed
The picker keeps scanning while it is open, so leave it open for a moment and look again. If the network still does not appear:
- Check that the router's 2.4 GHz band is enabled and broadcasting its network name.
- If your router gives the bands different names, choose the 2.4 GHz name (often ending in
-2G,-2.4, or similar), not the 5 GHz name. - Move Ox Dot closer to the router, then reopen Settings → Wi-Fi → Change.
- Confirm the network is not hidden. Hidden networks cannot be selected from the picker because Ox Dot needs to see the network name first.
It will not connect
Double-check the password, including capitalization. If you recently changed the router password, open the saved network's options on Ox Dot, choose Forget, then select it again and enter the new password.
If the screen says it is saving a recording locally, the recording is safe on the device. Ox Dot uploads it automatically after Wi-Fi returns.
Need more help?
Open Device Support and include the device name shown in its Wi-Fi settings screen, along with the network name you are trying to join.